Ed Lenig
a day ago
My sunroof would not shut. The told me to bring it in the same day. It was fixed in one hour at the agreed upon price. The communication and waiting area were awesome.
Timur Kussainov
a day ago
It's amazing experience, I got the best car the same day.
David Gagner
a day ago
Jordan and Upper Valley Honda team gave us great service.
Judith van Rhijn Jackson
a day ago
Darci was fantastic! Could not have asked for a better experience. She was extremely helpful and kind!
Morgana Isenberg
a week ago
From the moment I pulled in to the moment I pulled out of the parking lot. Customer service was A+ every single person I came across was so friendly. Phil was great all through the process. I appreciate and praise every interaction I have had at Honda.
R. LaPlante
a week ago
Yesterday, while the temperature was about 8 degrees and I was running errands, my tire pressure sensor came on. I went to three service stations to add air to my tires, but the air pumps were broken at all three. I am not a Honda owner, but taking a chance, I went to the Honda service door at the dealership. Alicia met me immediately, took my key fob, and invited me to wait in the warm, clean comfortable waiting room (that has more snacks than a grocery store!). In about ten minutes, Alicia came in to find me. All four of my tires were filled and she had also readjusted the sensors to the proper level. Fast, friendly, and no charge!! I couldn't be more appreciative or impressed. I'm not in the market, and I do love my car. But after this experience, I would be inclined to take a look at Hondas. Thank you, Alicia.You should get a Christmas bonus!!
Sandy Pariseau
a week ago
I purchased my vehicle at Upper Valley Honda because of the people that work here. I love Darci because she goes way over and above to make sure I have everything I need. I couldn’t ask for any better.
Terry Boone
a week ago
Fast, professional service. Great communication from Service Rep and Technician. I am always impressed with the dealership. Thank you.
Christina Robinson
22 hours ago
Stressless new car purchase in 2010 and excellent service since. Most grateful to be helped lately by Darci Melvin-Rood and Alicia Burrows, both knowledgeable, patient and gracious, perfect for this apprehensive, non-techie senior.
Betsy Burbank
2 days ago
Darci and crew were amazing in crunch situation helping an out of towner!❤️
Randy Snelling
4 days ago
Always a great experience working with Jordan Eastman and the rest of the service center. They’re helpful, friendly, and always take the time to explain the issue and the possible solutions.
Brandy Anderson
5 days ago
I worked with Lindsay Cohen and she was great. Couldn’t recommend her or Upper Valley Honda enough.
Chuck DeVries
5 days ago
They Rock!! Always great service! Between our business and personal vehicles they sold and service 5 Hondas for us. Thank You Upper Valley Honda!
Nichole Vielleux
6 days ago
Excellent service. Loved getting a video of the damage and Jordan was amazing. He even found my daughter’s keys and college lanyard in the waiting area and returned them to us. This has convinced me that my next car will also be a Honda
Kevin Love
2 weeks ago
Excellent communication and service. Even washed the car!
Kristin Angiulo
2 weeks ago
The care and service we received from the staff at Upper Valley Honda while shopping for our new car was just over the top. I had 1 million questions about the technical specifications of various models and Shaunna, Evan and Bryce answered each one thoughtfully and patiently. They helped make the purchase and acquisition of our new car as convenient as possible for us. This is my second purchase with Upper Valley Honda and I have referred multiple family and friends to them. And, we LOVE our new Hondas! Thank you to all of the staff who helped us at Upper Valley Honda!
Beth Demers
3 weeks ago
Great experience buying my new passport and getting her first service! The team was friendly, respectful and had my car ready before the predicted time. They sent video of their work and treated me with respect. Thanks, Upper Valley Honda! Great team!
Amy Robb
Edited 2 weeks ago
A shout out to Phil Daley - Service Manager and Jordan Eastman who helped us out with our dead battery. Gave us a phone number for the local tow and loaner vehicle so that we could make it to a funeral in MA. And despite the cold weather with their car wash not operating - the fine gentleman who does this work, washed our car by hand upon our return. OK folks - that is tops for customer service!
Jessica Laware
Edited a week ago
I had the most incredible, stress-free car-buying experience with Matt and Jess at Upper Valley Honda!! From the moment I pulled up, Matt made me feel welcome and at ease. His professionalism,expertise, and friendly demeanor put me completely at comfort. Matt took time to listen to my needs, answering all my questions. The entire process was seamless, transparent, and surprisingly enjoyable. I am so HAPPY with my new car, and couldn’t be more grateful to Matt and Jess, if you are in the market for a new vehicle, do yourself a favor and go see Matt at Upper Valley Honda!!! You won’t regret it!! Thank you, Matt and Jess for and OUTSTANDING experience!! I LOVE my car!!🙏❤️
Richard Henderson
Edited a week ago
Brought my car in for an oil change and tire rotation. Very expert service by Phil and his team. I will be back.